Direct Support Staff — Level 2

About this role

June 14, 2026 or as soon as possible

Salary & Benefits

• Salary and benefits are negotiable and will be determined based on qualifications and experience ranging between $25 and $35 per hour.
• Group benefits — 50% paid
• 50% off at all Second Chance Stores

Conditions of Employment

• Valid Driver's License and clean Driver's Abstract
• Satisfactory Criminal Record Check
• Must currently be a Canadian Resident
• If applying as a professional, must currently be licensed in Saskatchewan and able to practice
• Only hiring women at this time

Essential Duties

• Provide advanced, trauma-informed, and biblically grounded support to residents, including mentorship, counseling, and spiritual guidance
• Lead and facilitate teaching sessions, group programming, and structured activities
• Support the Programming Director in the coordination, execution, and consistency of daily programming
• Assist in overseeing resident wellness in collaboration with a Nurse Practitioner, including monitoring mental health, medication adherence, and emerging concerns
• Respond to and help manage complex or high-risk situations, including mental health or substance use crises
• Serve as a leadership presence on shift, providing guidance, mentorship, and support to Level 1 Direct Support Staff
• Build strong, trust-based relationships with residents while maintaining appropriate boundaries and accountability
• Promote and maintain a safe, structured, and respectful living environment
• Observe, assess, and report on resident progress, behaviours, and needs with a high level of accuracy and discernment
• Participate in discharge planning, supporting residents in transitioning safely to next steps
• Uphold confidentiality and ensure adherence to all ministry policies and procedures
• Demonstrate sound judgment, initiative, and leadership in a dynamic and evolving environment

General Duties

• Participate in and contribute to staff meetings, shift summaries, and team debriefs
• Maintain thorough, accurate, and timely documentation, including detailed process notes and incident reports
• Conduct regular resident check-ins and contribute to a consistent rhythm of care
• Assist in maintaining a clean, safe, and orderly environment
• Communicate clearly and consistently with all team members to ensure continuity of care across shifts
• Support the development of Level 1 staff through informal coaching and encouragement
• Participate in ongoing training, development, and leadership growth opportunities
• Participate in a rotating on-call schedule as required
• Perform other related duties as assigned by the Programming Director

Qualifications

• Diploma or degree in Mental Health, Addictions, Social Work, Community Support, or a related field, or equivalent experience
• Demonstrated experience in leadership, mentorship, or facilitation within a residential or support-based environment
• Strong ability to teach, lead group discussions, and communicate biblical principles effectively
• Demonstrated ability to assess and respond to complex or crisis situations with confidence and composure
• Strong interpersonal, relational, and written communication skills
• Valid First Aid/CPR and Non-Violent Crisis Intervention certification, or willingness to obtain
• Demonstrates strong alignment with ministry values, standards, and beliefs
• High level of maturity, professionalism, and ability to model appropriate behavior
• Self-motivated, proactive, and able to take initiative with minimal supervision
• Strong organizational and time management skills
• Ability to work collaboratively while also providing leadership and support to others